Effective Date: 1/1/2024

1. Introduction

Welcome to the Carts Depot website. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website. By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information: When you use our “Contact Us” form, we may collect personal information such as your name, email address, phone number (if provided), and any other information you provide voluntarily.

3. Use of Your Information

We may use the information we collect from you for the following purposes:

To provide, operate, and maintain our website.
To improve, personalize, and expand our website.
To communicate with you, including responding to your inquiries and providing updates.
To send you text messages if you provide your phone number and consent to receive them.

4. Sharing Your Information

SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third parties or affiliate company for marketing purposes.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee its absolute security.

6. Third-Party Links

Our website may contain links to third-party websites. We do not control these third-party sites and are not responsible for their privacy practices. We encourage you to review the privacy policies of these websites.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

3984 Washington Blvd. #308
Fremont, CA 94538

Phone: (510) 683-9717
Fax: (408) 516-9758
Email: edwin@cartsdepot.com

9. Consent

By using our website, you consent to our Privacy Policy.

10. Opt-Out

If you wish to opt-out of receiving SMS text messages, you can reply STOP to any text message you receive from us or contact us at the email or phone number provided above.

11. California Privacy Rights

If you are a California resident, you have the right to request information regarding the disclosure of your personal information to third parties for their direct marketing purposes. To make such a request, please contact us using the contact information provided above.

12. SMS Terms and Conditions

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from CARTS DEPOT, you may receive messages related to the following:

• Customer Care
• Delivery Notifications

Example: "Our driver will deliver your cart between 9-11am today. Reply STOP to opt out of SMS messaging at any time."

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your delivery.

Example:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your delivery."

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from CARTS DEPOT in the following ways:

• Verbally, during a conversation
• By submitting an online form
• By filling out a paper form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://cartsdepot.com/contact.htm

Additional Options:

• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt out at any time by texting "STOP."
• For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.
• Message frequency may vary